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Customer support

bigWebDesk  bigWebDesk

 bigWebDesk is a customer support help desk system that offers many features like allowing the administrator to setup custom ticket fields, category reporting system that identifies and reports the reasons behind a ticket submission, includes a powerful knowledgebase, parses email and create tickets, allows users to select support representatives of their own, and has many other features....

Chattalooga Live Help  Chattalooga Live Help

 This sofware is available under hosted application and can be included into your site to implement an efficient CRM tool. Customers can contact sales rep in real time for product and service enquiries and a FAQ system also is available to provide ready-made solutions. And other features like push pages, proactive survey, multiple chat window, knowledgebase, transferring chats to appropriate operators, email facility are available to handle customer support system without spending much money....
Tags: email, time, system, site, chat, application, service, sales, multiple, contact, support, customer, into, product, real, for, features, customersupport, available,

Sohodo CRM  Sohodo CRM

 Sohodo CRM is a professional help desk system which helps small as well as large corporations to solve the queries of their online customers thereby maximizing their effectiveness, increasing sales volume, minimize their operating costs etc. In addition, it helps you to track the status of tickets which helps you to access data and information on any calls in real time, ability to log the calls for future reference and much more....

AIMpromote - Generate More Leads and Increase Sales  AIMpromote - Generate More Leads and Increase Sales

 Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and sales force automation you will have the professional tools to give your website the competitive advantage it needs to go to the next level. Marketing Automation Features: Create & modify feedback forms with no coding necessary • Instantly update forms on all sites with a single click • Complete visitor tracking for every site • Generate reports on a single site or for all sites cumulatively • Automatically create perfectly optimized promotional sites... Detailed Reporting Features: • Which campaigns are producing phone calls • Which campaigns are producing feedback submissions • How much revenue each campaign has produced • Actual Return-on-Investment (ROI) for the campaign • Number of leads closed • Number of leads in-progress • Number of possible sales...

PyramidTools Help Desk  PyramidTools Help Desk

 PyramidTools provides remotely hosted help desk service for your site. This fully automated system accepts their claims, and routes their support request to the appropriate technicians. They can log in to check the status of, or update their claim, and work one on one with the technician assigned to their request. Both your clients, and support team can access Help Desk with any Internet connection....
Tags: system, access, help, log, check, service, support, work, update, automated, team, for, desk,

Your IT Help Desk  Your IT Help Desk

 Your IT Help Desk is an online customer support system which can be used by individuals, SME's as well as for those who provide IT related technical support services. The system can be custom built to suit every IT company. With this system you can serve your online customers effectively which will improve your business volume and to build the relationship with the customers....

LivePerson Service Edition  LivePerson Service Edition

 This web based remotely hosted application offers lot of customer service solutions to increase your sales, productivity and customer responsiveness. Gives many features to service reps to handle customer problems. Administrator can allow operators to chat with many. Common questions can be answered via FAQ, knowledgebase. Database helps to track chat conversation with details. Chat text can be formatted and can be checked for spelling. Visitor info can be got in detail about repeated visits, high profile etc.,...

Miss  Miss

 Angel provides your website with a 24 hour live and automated virtual customer support representative to answer your customers questions in real-time. By utilizing our remote servers your very own Angel can be supporting your customer every single day of the week without you even being there. Angel can be used for both pre-sales and existing customer needs and can answer any question as long as you have provided the correct information into her memory bank....
Tags: website, information, remote, memory, virtual, support, customer, into, automated, live, day, questions, for, customers, servers, customersupport, question,

Cyracle  Cyracle

 Cyracle is an online customer support software enables companies to improve customer satisfaction and loyalty while reducing their customer support costs. Cyracle helps in solving many problems by transforming company Web sites into dynamic, user-friendly and instructive self-service centers....

LiveOperator  LiveOperator

 LiveOperator is a customer service script that allows your customers to chat with you in an instant message. Establish great and trustworthy customer support....

LivePerson Pro  LivePerson Pro

 This hosted chat application will be suitable for all e-traders to provide customer service online at low cost. Pre-sales inquiries helps to sell products online. Email, knowledgebase, push HTML pages, visitors inquiry report, operator survey, chat transcripts, on-hold message, SSL security and still many more helps you to handle your customer service session more effective. Live demo is available for this software....

SmartService Live  SmartService Live

 This is an online PHP application that can be used to initiate live chat for all customer enquiries regarding either pre-sales or after sales questions. This program comes bundled with an integrated FAQ base and supports both operator initiated and operator invited chats through customizable chat window with visitor accessible tabs. Some important highlights of this script are visitor monitoring, ability to display referer and entry page URL, support for multiple chat operators, chat history emails etc.,...

Bravenet HumanClick  Bravenet HumanClick

 Bravenet is the only authorized distributor of the Free HumanClick program. Its features include Customizable graphics and colors, talk to visitors 'live' in real-time, configuration options, no complicated programs to install, auto-minimizes to stay out of the way, etc. If you want to buy an enhanced version it offers you heavy discounts....

TalkLive121  TalkLive121

 This powerful customer support software helps to contact clients, customers, visitors and others over telephone in the call centers, web based systems. Email features is also included to send follow-up notes, product catalogues etc., to the customers. Call report features helps to analyze call logs, timing, customers location details, missed calls, etc., Customers who are waiting for answers can be redirected to sales page that contains more products, offers etc., Phone calls from an IP address can be blocked. No-hold feature helps to save your customers money and time....

Free Stats Service  Free Stats Service

 Sitehosted Stats Service is the best web site tracking service on the web. And it is FREE! Our Stats Service will track your web sites statistics around the clock and you can check them at any time using a web browser from anywhere in the world! Our service is very easy to use and offers more valuable statistics than any other service....

Free LIve chat customer support  Free LIve chat customer support

 Live chat customer support software will help you to monitor the traffic of your site. You can easily chat with them and solve thier problem . By this way you can increase your site's performance and reliability. We are now giving the solution absolutely free. Just create a account from us. Download operator software , Generate tag ,place it in your site and use it. I hope we can give you the solution as a world class customer support software in absolutely free of price....

UserInteract Live Support Pro  UserInteract Live Support Pro

 UserInteract Live Support Pro is a professional customer supports system which enables you to conduct a live chat session with your customers. The major features of this system supports live chat codes that you can place on any HTML page, web based site monitoring, you can invite or force customers to chat, supports custom departments, provides unlimited operator accounts, canned messages, customer greeting messages, ability to push pages, flash chat screens, allows you to have custom chat header logo, new chat request notification, offline message wait-time and has many other features....

TiNSupport  TiNSupport

 This is a help desk system with which you will be able to serve your customers quickly and thereby increase your sales volume. It offers you various features like multiple skin designs to suit your website, can be hosted remotely, can be embedded within flash applications, contains a stats package which helps you to collect statistics for the pages on your website, assign multiple administrators to a single topic, allows administrators to chat with multiple clients at the same time, ability to remove abusive users with the help of the admin tools etc....

ProvideSupport: Customer Support Chat  ProvideSupport: Customer Support Chat

 Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, proactive chat, operator-to-operator chats, and automatic chat transcript emailing. Very easy to set up - just paste a small HTML snippet into your web page source code. No plug-ins or software installation required on customer's side. Fully customizable to fit your website's design....

ServiceEngine  ServiceEngine

 This hosted CRM product provides several solutions to maintain your customer management. Can be used with payment processing, insurance companies, e-government and with other group based systems like healthcare, financial concerns etc., Also, can be used to track and analyze sales and services online. Mainly used to save your money from spending for your customer service....

 

 

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